Terms & Conditions
Clear terms governing your use of our services and the purchase of our books.
Important Highlights
Digital Rights Management
Digital books are protected by DRM and are for personal use only.
Refund Policy
Refunds are available within specified timeframes. See our refund policy for details.
Age Requirements
Users must be 18+ or have parental consent to create accounts and make purchases.
International Use
International users are subject to additional local laws and customs regulations.
Acceptance of Terms
Agreement to Terms
By accessing and using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service:
- These terms constitute a legally binding agreement between you and Furlong Field Press
- If you do not agree to these terms, you must not use our website or services
- Continued use of our services constitutes acceptance of any updated terms
- You must be at least 18 years old or have parental consent to use our services
- You represent that you have the authority to enter into this agreement
Our Services
Book Sales and Distribution
We provide the following services through our platform:
- Sale of physical books with shipping to various locations worldwide
- Digital book downloads in multiple formats (PDF, EPUB)
- Book bundles and special collections at discounted prices
- Customer support for orders, shipping, and product inquiries
- Account management for order history and preferences
Digital Content
Our digital offerings include:
- Immediate download access upon successful payment
- Multiple format options for compatibility across devices
- Lifetime access to purchased digital content through your account
- Regular updates and corrections to digital content when applicable
- Technical support for download and access issues
User Accounts
Account Creation and Management
When you create an account with us:
- You must provide accurate, current, and complete information
- You are responsible for maintaining the confidentiality of your account credentials
- You must notify us immediately of any unauthorized use of your account
- You may not create multiple accounts or share your account with others
- We reserve the right to suspend or terminate accounts that violate these terms
Account Responsibilities
As an account holder, you agree to:
- Keep your contact information and preferences up to date
- Use your account only for lawful purposes
- Not attempt to gain unauthorized access to other accounts or systems
- Report any security vulnerabilities or suspicious activity
- Comply with all applicable laws and regulations in your jurisdiction
Purchases and Payments
Order Process
When you place an order with us:
- All prices are listed in US Dollars and include applicable taxes
- Orders are subject to acceptance and availability
- We reserve the right to refuse or cancel orders at our discretion
- Payment must be received before order processing and fulfillment
- You will receive order confirmation and tracking information via email
Payment Terms
Payment processing and policies:
- We accept major credit cards and other payment methods as displayed at checkout
- All payments are processed securely through Stripe payment processing
- Billing information must be accurate and belong to the purchaser
- Recurring charges apply only to subscription services if applicable
- Refunds are subject to our refund policy terms and conditions
Shipping and Delivery
For physical book orders:
- Standard shipping costs $6.00 for all physical book orders
- Delivery times vary by location and shipping method selected
- Risk of loss passes to buyer upon delivery to shipping address
- International orders may be subject to customs duties and taxes
- Address changes must be requested before order shipment
Intellectual Property
Our Content
All content on our website and in our books is protected:
- Books, text, images, and other content are owned by Furlong Field Press or licensed
- Trademarks, logos, and brand names are proprietary to their respective owners
- You may not reproduce, distribute, or create derivative works without permission
- Digital books are licensed for personal use only, not for resale or distribution
- Copyright infringement will be prosecuted to the full extent of the law
User-Generated Content
When you submit content to our platform:
- You retain ownership of your original content
- You grant us a license to use, display, and distribute your content
- Your content must not infringe on others' intellectual property rights
- We may remove content that violates these terms or applicable laws
- You are solely responsible for the content you submit or share
Prohibited Uses
Unacceptable Behavior
You may not use our services to:
- Violate any applicable laws, regulations, or third-party rights
- Transmit harmful, offensive, or inappropriate content
- Attempt to gain unauthorized access to our systems or other users' accounts
- Distribute malware, viruses, or other harmful code
- Engage in fraudulent, deceptive, or misleading practices
Commercial Restrictions
Commercial use limitations:
- You may not resell, redistribute, or commercially exploit our content
- Bulk downloading or systematic data collection is prohibited
- Using our platform for competing business purposes is not allowed
- Automated access (bots, scrapers) without permission is forbidden
- Creating derivative works for commercial purposes requires written consent
Disclaimers and Limitations
Service Availability
We strive to provide reliable service, but:
- Services are provided 'as is' without warranties of any kind
- We do not guarantee uninterrupted or error-free service
- Content availability may change without notice
- Technical issues may temporarily affect service access
- We reserve the right to modify or discontinue services at any time
Limitation of Liability
Our liability is limited as follows:
- We are not liable for indirect, incidental, or consequential damages
- Our total liability will not exceed the amount you paid for the specific service
- We are not responsible for third-party content, links, or services
- Force majeure events beyond our control limit our liability
- Some jurisdictions may not allow certain limitations of liability
Termination
Account Termination
Either party may terminate this agreement:
- You may close your account at any time through your account settings
- We may suspend or terminate accounts for violations of these terms
- Termination does not affect completed transactions or outstanding obligations
- Upon termination, your access to digital content may be revoked
- Refunds for terminated accounts are subject to our refund policy
Effect of Termination
When your account is terminated:
- You lose access to account-specific features and stored information
- Previously purchased digital content may no longer be accessible
- Outstanding orders and payments remain subject to completion
- Certain provisions of these terms survive termination
- You may request data export before account closure
Governing Law and Disputes
Applicable Law
These terms are governed by:
- The laws of the United States and the state where our business is incorporated
- Disputes will be resolved in courts of competent jurisdiction
- International users may have additional rights under local laws
- Choice of law provisions apply to the fullest extent permitted
- Conflicting laws will be resolved in favor of these terms where legally permissible
Dispute Resolution
For resolving disagreements:
- We encourage direct communication to resolve issues amicably
- Formal disputes may be subject to binding arbitration
- Class action lawsuits may be waived where legally enforceable
- Small claims court actions may be exempt from arbitration requirements
- Legal fees may be awarded to the prevailing party in disputes
Legal Notice
Changes to Terms
We reserve the right to modify these terms at any time. Changes will be posted on this page with an updated effective date. Continued use of our services after changes constitutes acceptance of the new terms.
Severability
If any provision of these terms is found to be unenforceable, the remaining provisions will remain in full force and effect. Invalid provisions will be replaced with valid provisions that most closely match the intent of the original.
Entire Agreement
These terms, together with our Privacy Policy and Refund Policy, constitute the entire agreement between you and Furlong Field Press regarding the use of our services.